What is your cancellation policy?

We require 24-hour notice for cancelled appointments. If you no-show or cancel an appointment with less than 24-hour notice, you are responsible for a $50 late cancellation fee per half hour scheduled. The fee cannot be billed to insurance. If you are trying to contact us after hours or on the weekends to cancel or reschedule, you may leave a voicemail and you will not be assessed the late fee if you call with at least 24-hour notice. If a patient no-shows or late cancels three times, we reserve the right to discontinue treatment. Patients who are more than 15 minutes late to their appointment will be charged a cancellation fee and be required to reschedule their appointment.