FAQs

At Blue Sky Physical Therapy, our physical therapists are highly educated, licensed health care professionals who are dedicated to helping their patients get results.

  • What is physical therapy?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • How do I know if physical therapy will help me?

    Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to setup an initial examination to discuss your current condition.

  • Can I go to any physical therapy I choose?

    As a patient you have the right to receive physical therapy at any place you choose. At Blue Sky Physical Therapy, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • How do I schedule an appointment?

    Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or request an appointment.

  • What should I bring to my first appointment?

    Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
    • Insurance information (we will make a copy of your card).
    • Print out the patient forms, fill them out, and bring them with you.
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas.
  • Will it hurt?

    Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

  • Does insurance cover my treatment?

    Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

  • Do I need a referral from my doctor?

    Most insurances do not require a referral. We are happy to obtain a quote of your benefits, but also encourage you to call your insurance to determine if a physical therapy referral is required. If a referral is required for your insurance, you may bring in a referral (aka script/order) for physical therapy to your first appointment or have your doctor fax it directly to our office at 303-388-4470. We are happy to provide recommendations for doctors if needed!

  • What if I don’t have insurance?

    For patients who do not have insurance, we offer a discounted fee, due at the time of service. Our rates are as follows:

    • 1-hour initial examination: $110
    • 30-minute follow-up appointments $75
  • Do I need to get imaging like x-rays or an MRI before starting physical therapy?

    No, imaging is not required. Physical therapists are trained to assess and diagnose various injuries, disorders and impairments. If you have an imaging report (x-ray or MRI), we always like to see the report but we don’t need the actual x-rays or images.

  • What type of payment do you accept?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

  • What do I wear?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For example, wear a loose-fitting shirt instead of a tight button-down shirt if you are coming in for your neck and/or shoulder. If you have a knee or hip injury, wear loose fitting pants or shorts. You are welcome to bring a change of clothes with you. We have extra gym shorts and t-shirts in our office if your clothing is not appropriate for treatment.

  • How long will my therapy sessions last?

    Typically, the first session lasts 1 hour. Each session after that may be 30-45 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • How many sessions will I have?

    Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

  • What types of education/training do your therapists have?

    Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

  • Do your physical therapists have specialties?

    Overall, no. All of our therapists have experience treating a wide array of orthopedic and neurological dysfunctions, as well as post-surgical cases. Common issues that we see frequently in our office and which all of our therapists are equipped to treat include: low back pain, neck pain, shoulder pain, knee pain, tennis elbow, hip & IT band pain, sciatica, ankle & foot pain, deconditioning, gait & balance, post-stroke, and sports injuries. All therapists can treat post-surgical patients. The only specialty services which require a specific physical therapist are pelvic therapy, trigger point dry needling, vestibular (vertigo) therapy, and the LSVT-BIG program for Parkinson’s Disease.

  • Can I request a specific physical therapist?

    Yes, we are happy to accommodate patients requesting a specific physical therapist. Please keep in mind that a specific therapist’s availability may be limited depending on how busy she is.

  • Do I see the same physical therapist for each appointment?

    Yes, our goal is to have you see the same therapist for the entirety of each course of treatment. This allows for consistency in treatment for both the patient and therapist. If your schedule or treatment plan requires that you to see an additional therapist, we make sure to coordinate care between therapists.

  • Do you have parking at your facility?

    Yes, underneath our building any parking spots labeled “BLUE SKY” are available for our physical therapy patients to park in. If those spots are full, there is free street parking available as well. We ask our Pilates clients to park on the street. There are also “handicapped” parking spots available underneath the building. Click HERE for more about parking and directions to our clinic.

  • Do you have an elevator?

    Yes, there is an elevator that you can access from the parking area underneath the building. If you park on the street but need the elevator, you can easily access the elevator in the garage by taking the short staircase (3-4 stairs) into the garage that is on the south side of the large staircase at the front of the building.

  • Can you help me coordinate transportation?

    No, transportation to and from our office is the responsibility of the patient.

  • Do you treat non-English speaking patients?

    Yes, but we do not have any translators or non-English speaking therapists on staff. Non-English speaking patients are required to bring their own translator to each appointment. The translator may be a friend or family member. We cannot treat patients we cannot effectively communicate with as it is unsafe for the patient.

  • What is your cancellation policy?

    We require 24-hour notice for cancelled appointments. If you no-show or cancel an appointment with less than 24-hour notice, you are responsible for a $50 late cancellation fee per half hour scheduled. The fee cannot be billed to insurance. If you are trying to contact us after hours or on the weekends to cancel or reschedule, you may leave a voicemail and you will not be assessed the late fee if you call with at least 24-hour notice. If a patient no-shows or late cancels three times, we reserve the right to discontinue treatment. Patients who are more than 15 minutes late to their appointment will be charged a cancellation fee and be required to reschedule their appointment.

  • Do you offer programs for me once I’m better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.  We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.